SITUATION:

A Fortune 100 technology leader sought to transform how employees access and engage with learning content. Recognizing the need for more efficient, engaging, and scalable learning methods, the company launched a “Knowledge Nuggets” microlearning initiative. This project aimed to deliver concise 6-minute learning videos directly into employees' Teams chat using Microsoft Power Platform solutions, fostering seamless knowledge sharing and improving workforce productivity.

Challenges Faced:

· Scalability of Learning: Delivering consistent learning opportunities across a large, diverse workforce.

· Content Development Time: Traditional training programs had long development cycles, delaying deployment.

· Engagement and Motivation: Employee participation in conventional training was low due to time constraints and lack of interest.

SOLUTION:

The company partnered with Nextant to design and implement a learning solution tailored to their workforce. The solution streamlined knowledge sharing while improving engagement through bite-sized, actionable content.

Key Steps Taken:

AI-Powered Content Optimization – Leveraged CoPilot Studio to enhance content creation efficiency and personalize learning recommendations.

Secure Data Storage – Utilized Microsoft Dataverse for secure content storage and seamless integration with Power Apps, Power Automate, and Power BI.

Automated Delivery via Teams – Adaptive cards and Power Automate flows seamlessly delivered learning content into employees’ daily workflows.

Custom Business Applications – Created Power Apps to support the delivery of microlearning Knowledge Nuggets, allowing users to sign up for certain topics and select their preferred time for content delivery.

Agile Content Development – Redesigned the process to produce short, targeted videos, reducing delays and increasing relevance.

Data-Driven Insights – Created automated flows that feed video consumption data to a Power BI dashboard, providing a centralized view to measure impact. Tracking key metrics such as average watch time, total views, and engagement saturation helped ensure the content remained relevant and effective for the target audience.

RESULTS AND IMPACT:

The Knowledge Nuggets initiative redefined how the company approached employee development, delivering measurable improvements in scalability, engagement, and efficiency.

Key Outcomes:

Enhanced Engagement – AI-driven recommendations and short, focused content significantly boosted participation rates. Teams integration ensured learning was accessible without disrupting workflows.		Improved Employee Performance – Bite-sized, actionable guidance helped employees apply skills immediately. AI-enhanced personalization improved knowledge retention and role excellence.
Seamless Integration & Scalability – The Microsoft Power Platform infrastructure ensured fast, reliable delivery to thousands of users. Automated workflows eliminated manual inefficiencies, enabling rapid scaling.		Operational Efficiency – Data analytics provided deeper insights into employee development and business performance.
Cost Savings – The comprehensive solution resulted in significant cost savings compared to traditional training methods.

CONCLUSION

The Knowledge Nuggets project highlights how Microsoft Power Platform solutions and scalable automation can drive employee engagement, operational efficiency, and business impact. By leveraging cutting-edge technologies, this Fortune 100 company continues to set the standard for digital workforce development.

NEXTANT'S PERSPECTIVE

At Nextant, we believe in the power of AI, automation, and data-driven strategies to transform employee learning. Our expertise in Azure, CoPilot, and Power Platform helps global organizations implement scalable AI-powered learning systems that drive measurable business value.

Is your organization ready to leverage AI for workforce transformation? Learn more at Nextant.com/insights.